STORE POLICY

Customer Care

At Northernmerch.com, we’re more than just a store—we’re a community that values each and every customer. Your satisfaction is our top priority, and we’re here to ensure your experience with us is nothing short of exceptional.

Need Assistance?

Whether you have questions about our products, need help with your order, or just want to share feedback, our dedicated Customer Care team is here to help. Reach out to us, and we’ll get back to you as quickly as possible.

Privacy and Safety Disclaimer

At Northernmerch.com, your privacy and safety are our top priorities. We are committed to protecting the personal information of our customers and ensuring that your online shopping experience is secure and trustworthy.

Collection of Information: We collect only the necessary information required to process your orders, such as your name, address, email, and payment details. This information is used solely to fulfill your orders and provide you with the best possible service.

Use of Information: Your personal information is kept confidential and will never be sold, shared, or disclosed to third parties, except as required by law or to process your order (e.g., with our payment processors and shipping providers).

Data Security: We use industry-standard security measures, including SSL encryption, to protect your personal and payment information during transmission and storage. Your data is stored on secure servers, and access is restricted to authorized personnel only.

Cookies: Our website uses cookies to enhance your browsing experience and improve our services. Cookies help us understand your preferences and offer you a more personalized shopping experience. You can manage your cookie preferences through your browser settings.

Safety Measures:

Secure Payments: We partner with reputable payment gateways to ensure that your transactions are processed securely. All payment information is encrypted and handled with the highest level of security.

Safe Shopping Environment: We continuously monitor our website for any potential threats or vulnerabilities. Our commitment to providing a safe online environment means we take proactive measures to protect our site and your personal information from unauthorized access or breaches.

Your Rights:

Access and Correction: You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete.

Consent: By using our website, you consent to the collection, use, and disclosure of your personal information as outlined in this policy. If you wish to withdraw your consent or have any concerns about your privacy, please contact us, and we will address your concerns promptly.

If you have any questions or concerns about our privacy practices, please reach out to us at: info.northernmerch@gmail.com

Northernmerch.com is proudly Canadian, and we adhere to Canadian privacy laws and regulations, including the Personal Information Protection and Electronic Documents Act (PIPEDA). We are committed to respecting your privacy and ensuring that your shopping experience with us is safe and secure.

Notice:

At Northern Merch, we stand for positive engagement and respectful self-expression. Our products are not affiliated with any political parties and do not endorse or promote hate or harm. We aim to celebrate Canadian pride and diversity responsibly and encourage our customers to do the same. Northern Merch is not liable for unauthorized or inappropriate use of our products that contradicts these principles.

Payment Methods

Credit/ Debit Cards
Afterpay
Apple Pay
Google Pay